That's It! Please Actively Check Your Emails & Text For Important Correspondence From Our Team To Ensure The Successful Completion Of Your Registration. Once all required documentation has been uploaded into your client portal, your first round of letters will be sent out within 72 hours. You will be notified via email. You can always access your portal for the most up-to-date information in regard to your account. Our staff is available Monday-Friday 9 am-5 pm EST to respond to all client portal messages.